Remember those law school exams that depended not as much on getting the right answer as on issue spotting? Usually you got a fact pattern and you had to look at all the ways those facts would present interesting legal questions for a judge to consider.

Investigation is something like this, but instead of legal

In a financial investigation it’s easy to get buried under all the words and numbers and to forget about emotions – those of your client, the person you’re investigating, and your own.

It’s understandable but something to guard against.

Theballetspot.com
  1. If your client is particularly stressed on the day of your meeting, not thinking straight,

Listen to me explain why putting people at ease is the best way to elicit information from them. I don’t have a badge or a subpoena, so the key is to be nice to them and be interested in what they do, think, and feel. Get the podcast chat on Ernie Sander’s  “You Said What?”

Many of us love optical illusions. It’s a safe thrill to know we’re being tricked, and yet are still unable to tell our brains to “get real” and stop the illusion.

Bridget Riley, section of Blaze 4 (1964)

When you’re doing an investigation, the same kind of thing can take over

After years in business, one of my biggest marketing challenges is still explaining to potential clients why an investigator can’t just use a few mysterious databases and “deep Googling,” as one hopeful person described it, and produce an answer in an hour or two.

Someone’s well-hidden assets? The eight-month job in 1998 that ended badly